Sales Service Representative EIE Instruments Pvt Ltd

About EIE Instruments Pvt Ltd

Job Description

As a Service Engineer at EIE Instruments Pvt. Ltd., your primary responsibility is to ensure the efficient installation, maintenance, calibration, and repair of company products to meet customer requirements. You will provide technical support, diagnose equipment issues, and implement solutions to ensure optimal performance and customer satisfaction. Your roles and responsibilities will include installing, setting up, and configuring products at customer sites, performing routine maintenance tasks, responding to service calls and inquiries, diagnosing equipment problems, repairing or replacing faulty components, providing technical guidance to customers, documenting service activities, collaborating with internal teams, staying updated on product advancements, and ensuring compliance with company policies and safety regulations. To be considered for this position, you should have an ITI or diploma in engineering, or relevant technical training and 3-5 years of experience in a technical service or support role, preferably in the field of testing machine/lab equipment. You should possess strong troubleshooting skills, effective communication, proficiency in diagnostic tools and software applications, ability to work independently, willingness to travel, and a valid driver's license. If you are passionate about delivering excellent customer service, adept at solving technical challenges, and eager to contribute to customer satisfaction and product success, we encourage you to apply for the Service Engineer position at EIE Instruments Pvt. Ltd. Take the opportunity to be part of our team and embark on a rewarding journey with us. To apply, please send your updated CV to Yuti Trivedi at yuti@eieinstruments.com. Visit our website at https://www.eieinstruments.com/ for more information.,