Sales & Operation Head EMS VRSamadhan
VRSamadhan
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Training, coaching, Auditing, Sales Promotion, Building scripts
About VRSamadhan
Job Description
You will be responsible for allocating leads to the Agents in a timely manner to ensure efficient utilization. Your key tasks will include allocating work to Agents based on volumes in order to achieve 100% utilization, developing scripts for Call & Chat Agents, creating specialized verbiage for Chat agents, training and coaching agents regularly, conducting audits for all agents in both call and chat support, calling customers based on leads, promoting sales, and providing product knowledge to customers.,