Sales Officer IMPACT HR AND KM SOLUTIONS

About IMPACT HR AND KM SOLUTIONS

Job Description

Job Summary:

The Sales Officer will be responsible for directly engaging with prospective and existing customers to promote and sell our [products/services], achieve sales targets, and build strong client relationships within an assigned territory in Pachora and surrounding areas. This role requires excellent communication skills, a proactive approach to sales, and the ability to effectively present solutions that meet customer needs.

Responsibilities:

• Sales Target Achievement: Consistently meet and exceed individual sales targets for [e.g., volume, value, new customer acquisition] as assigned by the sales leadership.
• Customer Engagement:
  • Identify and contact potential customers through various channels (e.g., field visits, cold calling, networking, referrals).
  • Understand customer needs and requirements by conducting thorough needs analysis.
  • Present, promote, and sell products/services using compelling arguments to existing and prospective customers.
• Relationship Building: Develop and maintain positive business and customer relationships to ensure high levels of customer satisfaction and repeat business.
• Lead Management: Follow up on leads generated through various marketing activities or internal referrals.
• Product Knowledge: Maintain a deep understanding of our [products/services], including features, benefits, pricing, and competitive advantages. Be able to clearly articulate this value to customers.
• Sales Process Adherence: Adhere to defined sales processes, policies, and procedures.
• Market Intelligence: Gather market information on customer feedback, competitor activities, and industry trends, and report them to the sales supervisor/manager.
• Reporting: Maintain accurate records of all sales activities, customer interactions, and sales progress in the CRM system or designated reporting tools. Prepare daily/weekly sales reports as required.
• Documentation: Assist customers with necessary documentation for sales closures (e.g., application forms, agreements).
• Collection (if applicable): Coordinate with the customer or internal teams for timely payment collection as per company policy.