Sales Manager Hospitality IMPACT HR AND KM SOLUTIONS

About IMPACT HR AND KM SOLUTIONS

Job Description

• Revenue Generation & Target Achievement:

  • Develop and execute comprehensive sales strategies and action plans to achieve and surpass individual and team sales targets and revenue goals.

  • Proactively identify, prospect, and secure new business accounts and partnerships across relevant market segments (e.g., corporate accounts, travel agencies, tour operators, event planners, wedding planners).

  • Manage and grow an existing client portfolio through regular engagement, understanding their needs, and offering tailored solutions.

  • Prepare competitive proposals, negotiate contracts, and close deals to maximize profitability.

• Market Analysis & Strategy:

  • Conduct thorough market research to identify trends, competitor activities, and new business opportunities within Nashik and the broader Maharashtra region.

  • Analyze sales data, market conditions, and economic indicators to make informed decisions and adjust sales strategies as needed.

  • Contribute to the development of pricing strategies, promotional packages, and special offers to attract target markets.

  • Represent the hotel at industry events, trade shows, and networking functions to promote the property and generate leads.

• Client Relationship Management:

  • Build and maintain strong, long-lasting relationships with key clients, decision-makers, and industry partners.

  • Conduct regular client meetings, site inspections, and presentations to showcase the property's facilities and services.

  • Ensure a seamless experience for clients from inquiry to post-event follow-up, ensuring high levels of satisfaction and repeat business.

  • Handle client inquiries, objections, and feedback professionally and efficiently.

• Reporting & Administration:

  • Maintain accurate and up-to-date sales records, client information, and activity logs in the CRM system (e.g., Opera Sales & Catering, Salesforce).

  • Prepare regular sales forecasts, pipeline reports, and performance summaries for management review.

  • Manage sales-related expenses within budget guidelines.

  • Adhere to all company policies, procedures, and ethical sales practices.

• Collaboration:

  • Work closely with the Reservations, Front Office, Food & Beverage, and Banqueting teams to ensure effective communication and smooth execution of all client events and stays.

  • Collaborate with the Marketing team to develop effective sales collateral, digital campaigns, and promotional materials.

  • Provide market feedback to the leadership team to inform product enhancements and service improvements.