Sales Manager IMPACT HR AND KM SOLUTIONS

About IMPACT HR AND KM SOLUTIONS

Job Description

• Sales Strategy & Planning:

  • Develop and implement strategic sales plans to achieve and exceed sales targets and expand the customer base.

  • Analyze market trends, competitor activities, and customer needs to identify new business opportunities and adjust strategies accordingly.

  • Set realistic and achievable sales objectives and quotas for individual sales representatives and the team.

  • Prepare accurate sales forecasts, budgets, and reports for senior management.

• Team Leadership & Management:

  • Recruit, hire, train, and onboard new sales team members.

  • Provide ongoing coaching, mentoring, and performance feedback to sales representatives.

  • Motivate and inspire the sales team to achieve individual and team goals, fostering a positive and competitive environment.

  • Conduct regular team meetings, one-on-one reviews, and performance evaluations.

  • Identify knowledge gaps within the team and organize relevant training and development programs.

• Sales Process & Operations:

  • Oversee the entire sales process, from lead generation and prospecting to closing deals and after-sales support.

  • Ensure adherence to sales policies, procedures, and CRM best practices.

  • Manage the sales pipeline effectively, ensuring a healthy flow of qualified leads and timely deal progression.

  • Resolve complex customer issues and sales-related concerns promptly and effectively.

• Client Relationship Management:

  • Build and maintain strong, long-lasting relationships with key clients and strategic partners.

  • Understand customer needs and provide insights for improving product offerings and service delivery.

  • May participate in critical client meetings or negotiations to support the sales team and close high-value deals.

• Collaboration & Reporting:

  • Collaborate closely with marketing, product development, finance, and other departments to ensure alignment of strategies and objectives.

  • Present sales, revenue, and expense reports, as well as realistic forecasts, to the management team.

  • Stay updated on industry trends, new products, and competitive landscape.