Sales & Customer Insights - Consultant Thoucentric

About Thoucentric

Job Description

Thoucentric, the Consulting arm of Xoriant, a leading digital engineering services company with a global presence, is looking for a highly motivated and experienced Consultant to join the Sales and Customer Insights team. As a Consultant, you will play a crucial role in delivering actionable insights to clients, enabling them to enhance their processes through data-driven decisions. Your responsibilities will include conducting detailed analysis of sales and customer-specific data, understanding omnichannel sales and data sources, developing strategies to improve sales performance and customer experience, and providing insights based on data analysis and industry trends. Key Responsibilities: - Conduct in-depth analysis of sales and customer-specific data to identify trends and patterns for data-driven decision-making. - Understand omnichannel sales and engage in peer-level conversations with clients on emerging business requirements. - Develop and implement strategies to enhance sales performance and customer experience. - Collaborate with clients to understand their business needs and offer customized solutions. - Communicate findings and recommendations clearly to clients. - Manage projects and ensure timely delivery of high-quality work. - Stay updated with industry trends in sales, customer experience, and e-commerce technologies. - Contribute to internal initiatives for the company's growth. Requirements Qualifications: - Strong educational background in Business, Marketing, Analytics, or related field. - 4-6 years of experience in sales and customer analytics, preferably in consumer industries. - Proficiency in data analysis tools and technologies such as Excel, Python, SQL, Power BI, and Tableau. - Experience with predictive algorithms and web analytics tools is a plus. - Excellent communication, presentation, and project management skills. - Ability to work independently, attention to detail, and strong problem-solving capabilities. - Knowledge of industry trends in sales, customer experience, and e-commerce technologies. - Experience working with cross-functional teams and delivering impactful solutions. Personal Attributes: - Ability to thrive in a dynamic business environment and manage changing aspirations effectively. - Updated with recent technology changes and industry trends. - Strong planning and organizing skills with the ability to manage multiple work streams. - Excellent communication and influencing skills to build successful relationships. - Self-motivated team player with clear decision-making abilities. - Ability to balance conflicting demands through prioritization and a pragmatic approach. If you are passionate about leveraging data-driven insights to drive business growth and possess the required qualifications and skills, we invite you to join our team in Bangalore, India. Apply now and be a part of our innovative and collaborative work environment.,