SaaS Manager SCA Technologies

About SCA Technologies

SCA Technologies has provided category sourcing and cost management solutions that assist industry leaders in maximising profits by managing market, supply, and demand volatility more effectively. Professionals in supply chain, procurement, finance, and corporate social responsibility use the unique cross-functional approach of the SCA Planner suite to make better decisions for billions of dollars in annual category spending. Customers can finally address the difficult challenges of volatile commodity prices, extensive supply chain networks, and corporate social responsibility tradeoffs with our patented technology. Our innovative cloud-based solutions increase visibility and response time, resulting in a 3-5% annual reduction in the average cost of goods sold. SCA Technologies has offices all over the world, including Chicago and New Delhi, India, in addition to its headquarters in Pittsburgh. Consistent growth has been enabled by our company's continued success. SCA Technologies is a debt-free, self-funded organisation.

Job Description

Job Overview: In this hands-on role, the SaaS Manger will ensure that coordinated service, delivery,
and operations for our clients. He/she will coach, mentor and manage the team to ensure that
multiple projects meet their deadlines.

Job Responsibilities:
- Act as a business partner and deliver effective business insights, while holding himself and
others accountable
- Oversee client support to eliminate the need for escalation
- Oversee and participate in UAT
- Must go beyond the “basics” of their jobs and focus on improving processes
- Meet regularly with senior stakeholders to discuss their needs and goals
- Take a lead and get involved in other areas of the organization whenever possible
- Act as a change agent and help other functional areas make changes and improvements that
  will contribute to the organization’s strategic business goals
- Will work with each department to ensure that decisions (hiring, training, etc) are aligned with
  the business goals and will lead to revenue
- Ensure multiple projects for both existing and new customers are delivered on time
- Have an execution focus
- Provide transparency and visibility with the team and to the entire organization 

Experience and Skill :
- Software implementation project management experience
- Understanding of policy, planning, and strategy.
- Ability to develop, implement and review policies and procedures.
- Ability to address problems and opportunities for the company
- Detail oriented
- Proactive in documenting and creating processes
- Exceptional communication skills
Location: Gurgaon
Travel: As per business needs