S2R- CIS- CISNGE- FY26 Q2 Infosys Limited

About Infosys Limited

Job Description

As part of the Infosys consulting team, your primary role will involve delving into customer issues, diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client satisfaction. You will play a key role in developing proposals, contributing to solution design, configuring products, conducting pilots, and addressing any queries related to requirements and design. Your responsibilities will also include conducting solution demonstrations, workshops, and preparing effort estimates in alignment with customer budgets and organizational financial guidelines. Additionally, you will lead small projects, participate in unit-level and organizational initiatives, and strive to deliver high-quality, value-adding solutions to customers. If you believe you possess the capabilities to assist clients in navigating their digital transformation journey effectively, this opportunity is tailor-made for you. In terms of technical requirements, proficiency in Technology Infra ToolAdministration, particularly with ITSM ServiceNow, CSM, HRSD, ITAM, and ITOM, is essential. Moreover, you should demonstrate the ability to develop strategies that drive innovation, growth, and profitability for clients, possess knowledge of software configuration management systems, stay abreast of the latest technologies and industry trends, exhibit logical thinking and problem-solving skills, collaborate effectively, understand financial processes and pricing models for projects, identify improvement areas in processes, and propose technology solutions. Additionally, having expertise in one or two industry domains, client interfacing skills, and project and team management capabilities will be advantageous. Your preferred skills should encompass expertise in Technology Infra ToolAdministration-ITSM, with a focus on ServiceNow, HRSD, ITOM, CSM, and ITAM.,