RPA Business Analyst Serendipity Corporate Services
Serendipity Corporate Services
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Assessment, Project Management, Stakeholder management, Testing, Quality Assurance, RPA Strategy, Requirement management
About Serendipity Corporate Services
Job Description
Key Responsibilities: RPA Strategy and Assessment: Analyse business processes and identify automation opportunities. Conduct RPA high-level assessments and define RPA value propositions. Reengineer processes to enhance automation potential and recommend an appropriate RPA strategy. Requirement Management: Facilitate requirement gathering sessions, business requirement analysis, and documentation. Create detailed, Process Description Documents (PDD) and maintain relevant documentation references. Project Management: Develop high-level project plans and roadmaps for RPA implementation. Guide, inspire, and motivate team members towards achieving project goals. Stakeholder Management: Serve as a liaison between technical and non-technical departments. Communicate effectively with stakeholders at all levels, ensuring smooth implementation of projects. Testing and Quality Assurance: Facilitate User Acceptance Testing (UAT) and obtain sign-offs from stakeholders. Analyse reported customer complaints, conduct root cause analyses, and implement appropriate measures to prevent recurrences. Job Type: Full-time Benefits: Health insurance Schedule: Day shift Performance bonus Work Location: In person,