Retail Sales Officer A Leading Jewellery Brand

About A Leading Jewellery Brand

An Indian jewellery brand with retail stores across more than 240 cities in India, UAE, the US, Singapore and Qatar.

Job Description

Sales: Product Sales

• Receive and engage with the customer to understand the customer’s requirement
• Introduce the various product offering to the customers and facilitate customer buying decision
• Prepare the estimate of the products selected and completing the sales transaction
• Achieve category wise sales target for the allocated section
• Assist the customer in a sales return or repair work

Sales: Retail Operations: Store Management

• Adhere to the standard operating procedures in the store
• Adhere to cost savings practices undertaken in the store
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
• Ensure proper and attractive display of the products at the appropriate counter
• Transfer the stock to the locker at the close of the day
• Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
• Monitor the dead stock and liaison with the store manager to minimise the same
• Provide support to the marketing team and VM team in ensuring the compliance of the store and improve footfall
• Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes

Education & Experience

• Education: School, 10th , PUC
• Relevant Experience: Fresher or 2-3 years experienced
• Knowledge: Sales/ retail experience

Behavioural Skills

• Customer Centricity
• Delivers Results
• Build Effective Teams