Retail Outlet Manager Thekkekara's Hot Oven Bakers

About Thekkekara's Hot Oven Bakers

Job Description

We are seeking a dynamic and results-driven Retail Outlet Manager to oversee the daily operations of our retail store. The ideal candidate will be responsible for maximizing sales and profitability, managing staff, ensuring excellent customer service, and maintaining high standards of visual merchandising and inventory control. Key Responsibilities:Store Operations: Oversee all day-to-day operations of the retail outlet. Ensure the store is clean, well-organized, and visually appealing. Enforce health and safety procedures and company policies. Sales and Profitability: Meet or exceed sales targets and key performance indicators (KPIs). Develop strategies to improve store performance and customer satisfaction. Monitor and analyze sales data to identify trends and opportunities. Staff Management: Recruit, train, supervise, and motivate store staff. Schedule staff shifts and manage labor costs. Conduct performance evaluations and address staff concerns or conflicts. Customer Service: Ensure high levels of customer satisfaction through excellent service. Handle customer complaints and feedback professionally. Train staff in effective customer service techniques. Inventory and Merchandising: Manage stock levels and make key decisions about inventory control. Ensure timely replenishment of products and minimize stock loss. Implement visual merchandising strategies aligned with brand standards. Requirements: Proven experience as a Retail Store Manager or in a similar role. Strong leadership and interpersonal skills. Excellent communication and organizational abilities. Proficiency in retail management software and MS Office. Ability to work flexible hours, including weekends and holidays. High school diploma or equivalent; a degree in Business Administration or a related field is a plus. Job Type: Full-time Benefits: Paid time off Performance bonus Yearly bonus Work Location: In person,