Restaurant Supervisor CIEL HR

  • company name CIEL HR
  • working location Office Location
  • job type Full Time

Experience: 3 - 3 years required

Pay:

Salary Information not included

Type: Full Time

Location: Madurai

Skills: Staff Management, Customer Service, financial management, Inventory Management, Compliance, Restaurant Operations

About CIEL HR

Job Description

As a Restaurant Manager, you're responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, controlling costs, and maintaining compliance, all while striving to create a positive and efficient dining experience. Key Responsibilities: Daily Operations: Supervise and coordinate staff during all shifts. Ensure smooth and efficient service, from seating to check-out. Address and resolve customer issues promptly and professionally. Maintain a clean and organized restaurant environment. Implement and enforce restaurant policies and procedures. Conduct regular inspections to ensure compliance with health and safety regulations. Manage inventory and ensure adequate stock levels. Staff Management: Hire, train, and evaluate staff. Schedule staff effectively to meet business needs. Motivate and coach staff to provide excellent customer service. Address and resolve staff issues promptly and fairly. Ensure all staff are following health and safety procedures. Financial Management: Control costs and manage the restaurant's budget. Monitor sales and expenses to ensure profitability. Prepare and analyze financial reports. Customer Service: Ensure all customers receive a positive dining experience. Address and resolve customer complaints promptly and professionally. Train staff on customer service standards. Promote the restaurant and attract new customers. Compliance: Ensure the restaurant is in compliance with all relevant laws and regulations. Maintain accurate records of all transactions and activities. Stay up-to-date on industry trends and best practices. Other Duties: Collaborate with owners and other managers to develop and implement strategies to improve the restaurant's performance. Participate in community events and activities. Maintain a positive and professional attitude. Interested Candidates need to Share their resume on anushiya.s@cielhr.com or Contact - 9843216432 Job Types: Full-time, Permanent Schedule: Day shift Work Location: In person,