Resident Manager- Hyderabad/ Bangalore Housr

About Housr

Job Description

Who we are: - Housr is a unique co-living platform that fosters mega-communities through state-of-the-art, super-aggregated, tech-enabled shared spaces for young working professionals. - Founded in 2018 by real estate veterans Deepak Anand. Housr offers easy, hassle-free living, with the largest network and scale of co-living spaces, connecting like-minded communities. Housr's vision is to truly transform the way millennials live with high-quality co-living spaces, which make their lives easier, more convenient, fulfilling, and memorable. Housr Homes: - Fully furnished and managed residences across prime locations close to working hubs and commercial spaces. - We ensure living in a new city is completely hassle-free with high safety standards and premium services. - These are specifically designed to cater to couples and individuals who are tech-savvy and prefer an urban style of living. What the job involves: -We are looking to hire highly energetic individuals with great communication, an impressive personality with high confidence, and a hustler mindset!! -We need 1-4 years of experience with a desire to grow an early-stage startup. -If you like making people smile, this role is for you. You would act as an on-ground operations machine at Housr properties to ensure that the Housr residents have the most hassle-free experience. -You will be responsible for managing the entire P&L for the assigned property. -In this crucial role, it will be up to you to ensure that Housr buildings have the highest standard of living. -Your work will directly impact the customer experience a most important metric for Housr. Candidate has to stay at the property and: - Oversee customer service & support processes and organize them to enhance customer satisfaction. Supervise staff from different direct/indirect departments and provide constructive feedback. Ensure that the company runs with legality and conformity to established regulations. Help to create a friendly team environment, providing support to colleagues & residents. Act as a role model for the team; setting and promoting a high level of service standards. Drive efficiencies for reactive and planned business. Manage the shift supervisor/s in scheduling the overall teams working activities. Vendor management and SLAs. Plan and organize effectively, with excellent attention to detail and problem-solving skills. Effectively engage with customers, colleagues and team members alike. Ensuring that security and safety regulations are met. Managing the overall P&L and sales for the property. Prerequisites: He/she should have excellent communication skills. Candidate has to be ready to stay at the property. Accommodation and food will be provided by Housr. Qualifications: Graduate with a bachelor degree. Preference would be given to someone with a bachelors degree in Hotel Management. Experience: Minimum 1-4 years of experience in a five-star hotel or Co-living setup. Must be good at handling customer issues. Should have handled operations, including maintenance, cleanliness and efficiency,