Reservations Ticketing Agent SIGNIX HOLIDAYS PVT LTD
SIGNIX HOLIDAYS PVT LTD
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Strong Communication Skills, Experience in making Reservations, managing ticketing systems, Customer service orientation, skills, Knowledge of Travel Tourism industry, Sales abilities, experience in upselling travel products, Attention to Detail, Ability to work under pressure, Proficiency with computer systems, reservation software
About SIGNIX HOLIDAYS PVT LTD
Job Description
You will be employed as a Reservations Ticketing Agent at Signix Holidays Pvt Ltd on a full-time basis at our Kozhikode location. In this role, your primary responsibility will be managing travel reservations and addressing customers" ticketing requirements while delivering exceptional customer service. This entails activities like booking and confirming reservations, handling adjustments and cancellations, and furnishing details regarding travel schedules. Your coordination with clients will be crucial to ensuring precise fulfillment of all travel needs, surpassing their expectations. Ideally, you should have prior experience in a similar role and possess strong communication skills. Your proficiency in making reservations and utilizing ticketing systems will be vital. Customer service acumen, a good understanding of the Travel & Tourism sector, and the ability to upsell travel products are also essential. Attention to detail, the capability to operate efficiently under pressure, and adeptness with computer systems and reservation software are key requirements. Previous exposure to the travel agency or hospitality industry is advantageous, while a high school diploma or equivalent qualification is mandatory, with a degree in Travel & Tourism being a beneficial asset.,