Relationship Manager-KCC IDFC FIRST Bank

About IDFC FIRST Bank

Job Description

The role of Relationship Manager-Kisan Credit Card in the Rural Banking department involves providing financial solutions to meet the needs of KCC customers and ensuring top-notch customer service. You will collaborate closely with product and operations teams to drive customer acquisition, servicing, and deepen relationships. Your focus will be on enhancing customer experience to establish the bank as their preferred banking partner. You will manage the relationships for new-to-bank clients in a designated branch to contribute to the overall branch banking channel objectives. Your responsibilities will include increasing the size of liabilities by capturing larger wallet share of existing KCC customers, identifying business opportunities, establishing connections with customers, generating sales leads, acquiring new customers, and managing the portfolio effectively. You will leverage your knowledge in various areas such as Liability, Fx, Trade, Client Relationship, Delinquency Management, and Relationship Management to drive business growth. Additionally, you will work on cross-leveraging and synergy optimization with Branch Banking, evaluate growth strategies, recommend process changes for service efficiency, plan sales initiatives, and have a solid understanding of financial statements and credit assessment. In terms of managerial and leadership responsibilities, you will be expected to attract and retain talented individuals, monitor productivity, hiring quality, and attrition rates, and provide necessary support to help teams achieve growth targets. To qualify for this role, you should have a Bachelor's degree in Engineering, Technology, Maths, Commerce, Arts, Science, Biology, Business, Computers, or Management, along with at least 4 years of relevant experience.,