Relationship Manager upGrad Rekrut
upGrad Rekrut
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Client relationship, Customer Service, Relationship management, Banking, Product Knowledge, Compliance, Audit
About UpGrad Rekrut
Job Description
Opportunity with a Leading Bank in Mumbai Responsibilities Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service. Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products, and servicing requirements. Fully own the book, growth, and customer service KPIs for the mapped portfolio. Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers" specific requirements. Work with internal teams to drive on-ground innovation and the bank's strategic initiatives. Enforce strict adherence to the bank's policies and regulatory compliance measures. Assist with audits, ensuring conformity to internal and external regulations and guidelines. Qualifications 4-6 years" of client relationship experience Strong communication and interpersonal skills,