Relationship Manager D&V Business Consulting

About D&V Business Consulting

D&V Business Consulting (DVBC) is an intellectual and multi-disciplinary strategic consultancy firm addressing the needs of MSME sector in India. Micro, Small and Medium Enterprise (MSME) sector has become the backbone of the Indian economy, contributing significantly to employment generation, innovation, exports, and inclusive growth of the economy. MSME contributes around 30% in the country’s GDP and employs 50% of the Industry’s manpower.

Job Description

Location- Ahemdadbad, Nehru nagar Road (WFO)
Need Female candidates only
Notice period- Immediate-30 days
Experience- 2-5 Years
Relevant experience- 2 years is needed
Budget- 2.4 LPA- 4.2 LPA
Interview process- 1 Virtual round + 1 F2F
Skills needed- comm skills, excellent with MS office, excel, etc. sales, business development, convincing skills, CRM, revenue generation, knowledge of market trends, negotiation skills.
Education background- BA/BCom/BBA or equivalent in the field of sales. Working knowledge of computers and modern communication devices.

Job Purpose:
The Relationship Manager is responsible for building and maintaining relationships with individual, corporate, Acetracts, Interior, and Builders clients of the company. The primary focus is on developing long-term relationships to promote customer satisfaction, retention, and growth. The Relationship Manager serves as a trusted advisor to clients, offering the best services.

Responsibilities:
Client Relationship Management:
- Develop and nurture relationships with existing clients to understand their needs and objectives.
- Proactively engage with clients to offer a wide range of products and services based on their requirements.
- Provide expert advice on various solutions, including services.
- Conduct regular portfolio reviews to assess client satisfaction and identify additional product or service opportunities.
- Resolve client inquiries, complaints, and issues promptly and satisfactorily.

Business Development:
- Identify and pursue new business opportunities through prospecting and networking.
- Generate leads and convert them into new relationships.
- Collaborate with product specialists and underwriters, to structure and deliver customized solutions.
- Stay updated on market trends, competitor offerings, and industry developments to identify potential growth areas.

Sales and Revenue Generation:
- Achieve individual sales targets by cross-selling and up-selling products and services.
- Prepare and present proposals to clients, highlighting the benefits of recommended solutions.
- Ensure compliance with all regulatory requirements and internal policies during the sales process.
- Monitor and track sales activities, pipeline, and performance metrics to meet or exceed sales goals.

Relationship Building:
- Conduct regular client meetings, presentations, and events to strengthen relationships and promote customer loyalty.
- Attend industry conferences, seminars, and networking events to expand the professional network and acquire new clients.
- Collaborate with internal stakeholders to ensure seamless service delivery and exceed client expectations.

Market Intelligence and Reporting:
- Stay informed about market conditions, economic indicators, and industry trends that may impact clients' situations.
- Prepare regular reports on client activities, sales performance, and market developments.
- Provide feedback to management on customer needs, market trends, and opportunities for improvement.

Desired Skills:
- Bachelor's degree in Business, Finance, Economics, or a related field (MBA preferred).
- Proven experience in relationship management, sales, or business development in any industry.
- Strong understanding of products, and market dynamics.
- Excellent interpersonal and communication skills to establish rapport and build trust with clients.
- Demonstrated ability to assess client needs and recommend appropriate solutions.
- Solid sales and negotiation skills to drive revenue growth.
- Analytical mindset and attention to detail to analyze financial data and develop strategies.
- Ability to work independently and collaboratively in a team-oriented environment.
- Proficiency in using CRM software and other relevant systems.