Regional VMO Support - EMEA JLL

About JLL

Job Description

As the Vendor Management and Platform Support personnel supporting the VMO team at JPMorgan Chase (JPMC), your main responsibility is to serve as the primary point of contact for managing vendor compliance. This includes overseeing the Third-Party Oversight (TPO) / Third-Party Intermediate (TPI) screening process, tracking related documentation, and ensuring the accuracy and timeliness of data trackers and files. You will collaborate with the Project team and various functional departments to facilitate approvals and maintain the quality of vendor document submissions throughout the approval process. Additionally, you will work closely with the JLL Regional Management Team to identify gaps and process improvements, assist in compliance audits, and perform administrative tasks as directed by the Regional Management Team. In this role, you will also coordinate with the Regional Minor Work PMO lead and Regional Vendor Compliance Officer to uphold the data integrity of PM Web across the Region. You will review PMWeb vendor commitment compliance and provide approval on behalf of the APAC VMO team, ensuring that PMWeb and related system training materials are up-to-date and conducting refresher training when necessary. Serving as the single point of contact in APAC, you will collaborate with the PMWeb team and internal parties on operation and system-related troubleshooting, as well as support regional initiatives such as the vendor rationalization program. Additionally, you will be responsible for conducting data analysis reports as required. In terms of Client/Stakeholder Management, you will proactively develop and manage stakeholder relationships to ensure that expected service levels are met or exceeded. You will comply with all Client contract requirements and strive to deliver exceptional quality service, as evidenced by positive Client feedback. Furthermore, as part of the Regional Leadership team, you are expected to actively foster an environment that promotes teamwork, cooperation, performance excellence, and personal success. Your role includes taking on ad-hoc tasks and driving efficiency to contribute to the overall success of the team and the organization.,