Regional L&D Manager - MFB - Patna - Parth Ashtha - JM Tata Capital
Tata Capital
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Bihar
Skills: Training Management, process training, Documentation, CRM, APIs, LMS, Product Knowledge, Automation, Recruitment Orientation, Induction Programs, Sales Pitch, It Systems, Stakeholder Collaboration, Learning Effectiveness, Training Dashboard, Reward Recognition, Microfinance Industry Knowledge, Business models, Policy Knowledge, technology acumen
About Tata Capital
Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").
Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.
Job Description
Independently responsible for operational management of training Centre in your respective region. Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers Monthly induction & refresher program on Product, Process, Policies & behavioural training in region. Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience Process training on Loan Disbursement Process, Documentation & delinquency. IT Systems & application training, Different APIs, Collaborate with regional stakeholder and socialize learning journeys amongst region. Measure learning effectiveness through periodic interventions and assessments. Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders Publishing monthly training dashboard. Visiting branch's for location based training Reward & Recognition Should be well versed with MFI / Microfinance industry Min 3yrs exp + Experience as a Regional Trainer Must be familiar about Microfinance business models, process, policy & Product Key Skills Well versed with understanding of Microfinance Industry Good acumen of technology and automation. Education Post Graduate/ Graduate in any discipline,