Regional Collection Manager-Commercial Vehicle IDFC FIRST Bank

About IDFC FIRST Bank

Job Description

The role of a Regional Collection Manager in the commercial vehicle sector involves managing a team and coordinating operational recovery activities to maintain the credit portfolio within the designated region. The primary responsibility includes administering corporate policies and procedures to minimize front delinquencies. Building relationships both within and outside the organization to identify opportunities for value creation is essential. The Regional Collection Manager is accountable for end-to-end collection activities in the assigned region, which contributes to the overall organizational objectives and plays a crucial role in budget planning and profitability. Responsibilities of the Regional Collection Manager include handling the collection of loan products in the region, setting performance measurement standards for the collections team, recommending resolutions to meet end goals and maintain NCL as required, and keeping NPAs at minimum trigger levels. The role also involves reviewing agency management, conducting personal visits to high-value cases, and maximizing returns on each pool cut. Identifying training needs, collaborating with the business and support teams for issue resolution, recruiting and developing team members, and liaising with legal counsel and management on sensitive collections situations are also part of the responsibilities. Educational qualifications for this role include a graduate degree in any discipline and a post-graduate degree in MBA or PGDM. The ideal candidate should have 10-18 years of experience in collections, with a strong understanding of collection policies, mechanisms, and processes. Effective communication, leadership, and problem-solving skills are essential for success in this role.,