Regional Accounts Manager Lithium Urban Technologies

About Lithium Urban Technologies

Lithium is a business that accelerates sustainability, by bringing solutions to the marketplace that are forward-looking, consumer-friendly and responsible. Lithium represents that unique mix of a company founded on strong commercial basis, proudly anchored in social responsibility and in continuous innovation. Lithium is India's first zero emission transport service, with our fleet of Electric Vehicles (EVs) and associated charging infrastructure, backed by strong technology platform for telemetry, GIS, employee transport management, scheduling, rostering and analytics based optimisation; and trained and certified drivers.

Job Description

A. Primary responsibilities

 Job Description

• Align Lithium’s service delivery and customer expectations Functional
• Identify potential customers and win business through effective sales process
• Map all decision makers, influencers and buyers across the buying centre in the locally headquartered (HQ) and local offices of non-Headquartered (NHQ) accounts
• Identify the key stakeholders at all important locations of HQ customers and facilitate local mapping of these personnel through other Regional Account Managers
• Provide support to Strategic Account Managers in implementing account level strategy within your territory
• Participate and lead Customer Account Reviews with relevant Operations team
• Craft and execute account level plans to achieve the overall revenue, sales, market share and profit goals
• Understand the As-Is, its pain points, agree on a vision of what good looks like and propose Lithium’s solutions to realise that vision to each account stakeholder
• Ensure Lithium’s capabilities and product-solutions are communicated effectively
• Negotiate commercial terms and legal contracts with support from internal experts
• Involve key cross functional resources from within for optimal account engagement
• Build personal rapport with key influencers and decision makers in customer organisations to understand their personal and professional objectives related to the delivery of mobility solutions
• Facilitate connections between senior Lithium management and customer CXOs
• Diligently use SalesForce and other digital tools to conduct oneself efficiently
• Contribute in providing collective leadership to the Sales Team
• Work closely with other departments like Operations, Marketing, HR and Technology to ensure a smooth delivery of customer experience
• Participate effectively in candid communication for effective team work
• Innovate, make continuous improvements and take new initiatives.

B. Strategic and planning
• Plan the account break-through and revenue growth strategy
• Map the market and create/execute an account wise strategy and Plan for penetrating and building leadership for all of Lithium’s offerings
• Account level profitability and market share
• Key Account Management – anchor customer relationships jointly with operations
• Product penetration through cross selling and up selling initiatives
• Gather market insights and keep track of competition activity