Receptionist / Front Office Executive Apollo Health and Lifestyle

a.     

 Responsibilities :

*     To ensure that bills are prepared for

in-patients and out patients and ensure that the bills are paid on time.

*     Provide training

for the billing team whenever necessary.

*     Assist the team

members in using Insta (H.I.S.).

*     Supervise the

team

b.     

Out Patient Billing :

*     Collect cash from the out patients.

*     Update orders from lab, pharmacy, radiology

etc.

*     Refund amount if necessary after approval from

the consultant / Directors.

c.      

Inpatient Billing :

*     Taking the details of the inpatient for

registration.

*     Update the activities undertaken.

*     Observe the discharge summary and finalize the

bill amount.

*     Issue discount if necessary with approval.

*     Updating of surgeries and consultations.

*     Provide refunding if applicable after proper

approval.

d.     

TPA Processing :

*     Comply with the pre authorization process by

coordinating with the insurance companies and the patient.

*     Counsel the insured patients about the non

payables and make him clear about the bill amount borne by the insurance

company and bill amount borne by the insured.

*     To comply with the enhancement process.

*     To make final settlement of the bill amount by

coordinating with the insurance company and the insured.

*     Dispatching of Claims.