Rate Loaders iTech India
iTech India
Office Location
Full Time
Experience: 0 - 2 years required
Pay: INR 1 - INR 10001 /Month
Type: Full Time
Location: Chennai
Skills: IT services, Client satisfaction, analytical, PHP, Medical insurance, Management, Operations, Logistics
About ITech India
Job Description
The Rate Loader is a vital member of our logistics team, responsible for the precise and timely entry of rate data into our systems. This role demands exceptional attention to detail, strong organizational abilities, and the capacity to thrive in a dynamic environment. The Rate Loader will work closely with other logistics personnel to ensure the accuracy of rate information, playing a key role in the efficiency and success of our logistics operations.
- Experience : 0-2 years
- Education : Bachelors degree in any field
- Gende r: Male candidates preferred
- Work Schedule : Night shifts from 7:00 PM to 4:00 AM, with flexibility required for shift changes
Job Responsibilities
- Enter rates into the system accurately, adhering to established protocols.
- Ensure rates are updated promptly to meet deadlines and maintain operational efficiency.
- Check rate accuracy and rectify any discrepancies swiftly.
- Keep abreast of rate structures, tariffs, and industry regulations.
- Communicate effectively with internal teams about rate updates and resolve any related issues.
- Aid in the enhancement of rate loading processes to improve accuracy and efficiency.
- Produce reports and metrics on rate loading activities as needed.
- Support the training of new staff in rate loading procedures.
- Uphold all company policies and standards of compliance.
Requirements and skills
- Experience in logistics or transportation is advantageous.
- Basic understanding of mathematics, especially rate calculations.
- Proficiency in Microsoft Office and familiarity with rate management systems.
- Excellent reading comprehension of English, particularly for U.S. client documents, and the ability to work independently from written instructions.
- Capable of managing priorities to meet tight deadlines.
- Strong communication skills, both oral and written.
- Resilience in adapting to shifting priorities and managing work pressure.
- Willingness to work flexible shifts as needed.
- Analytical and problem-solving skills.
- Experience with cloud platforms like Azure, AWS, or Citrix is a plus.
- Familiarity with logistics industry standards and terminology is beneficial.
Notes
- Client-centered, ensuring all issues are resolved within the agreed timelines.
- Achieving daily targets based on tenure with the company.
- Maintaining a 100% client satisfaction rate with the accuracy of rates loaded into the Rate Request System.