Quality Coordinator SWIFT Prosys

About SWIFT Prosys

Swift ProSys is a leading provider of digital content solutions to over sixty clients in over twenty-four countries. We provide solutions and support to our esteemed clients while keeping in mind their specific and unique needs. Government Institutions, Libraries, Universities, Publishers, and Service Providers are among our clientele. Swift ProSys began operations in April 2009. Since Swift ProSys' inception, we have collaborated so closely with our clients that they view us as an extension of their workplace. We intend to establish a similar working relationship with all of our clients. Our strong team of more than 120 individuals in digital content solutions and 70 plus smart programmers in Applications development in our offices in Chennai, India, is supported by seasoned Project Managers and Sales consultants in Canada, the United Kingdom, Europe, and West Africa in order to provide clients with the highest quality service at all times.

Job Description

You will be responsible for leading the quality assurance process for a large-scale handwritten data entry project focusing on genealogical and historical records. Your role as a Quality Coordinator will involve developing and implementing quality assurance protocols, supervising a team of data entry operators and quality analysts, reviewing and auditing transcribed data, collaborating with linguists and historians, maintaining detailed quality reports, and training team members on quality expectations and guidelines. Additionally, you will work closely with project managers to ensure project deadlines and quality benchmarks are met while ensuring compliance with data privacy and archival standards. To qualify for this role, you should have a Bachelor's degree in History, Linguistics, Library Science, Information Management, or a related field along with 3+ years of experience in data entry quality management, preferably in historical or genealogical data projects. You should also have a working knowledge of at least two of the following languages: Swedish, French, Irish, and English, as well as proven ability to manage multilingual data quality processes. Strong attention to detail, familiarity with transcription challenges in historical handwriting, proficiency in using QA tools and spreadsheet software, and excellent communication and team management skills are essential for this role. Your experience should include involvement in error analysis, corrective and prevention reports, awareness of QMS ISO related standards, participation in QMS audits and ISMS audits. As a Quality Coordinator, you will play a critical role in ensuring the accuracy, completeness, and consistency of transcribed data, contributing to the success of the project and the organization.,