Quality Analyst B2C Department Rayna Tours
Rayna Tours
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: coaching, strong communication, Analysis skills, Visa sales, Holiday Package sales, Quality metrics
About Rayna Tours
Job Description
As a Quality Analyst in the B2C Department at Rayna Tours in Pune, India, you will be responsible for monitoring and evaluating sales and service calls/chats. Your role will involve sharing feedback to assist in performance improvement and preparing quality reports to maintain accuracy standards. The ideal candidate for this position should have 1-2 years of experience in Quality, with a preference for Sales/Travel BPO experience. Strong communication and analysis skills are essential for this role. A good understanding of Visa and Holiday Package sales would be a plus. Additionally, the ability to coach team members and drive quality metrics is highly valued. If you meet these qualifications and are looking to join a dynamic team at Rayna Tours, please send your CV to rupinder@raynatours.com.,