Proximus - Cyber Security Infosys
Infosys
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: F5, CyberArk, IAM, DDoS, Cloud Security, Endpoint Security, Application security, security products, Palo Alto, Fortinet, Microsoft security, Check Point, cisco, CASB
About Infosys
Job Description
Bachelors degree or equivalent experience Excellent interpersonal skills and team-oriented attitude Between 2 - 16 years of help-desk experience with expertise in security products Experience with one or more of the following technologies: Palo Alto, Fortinet, Microsoft Security, F5, Check Point, Cisco, CyberArk Understanding security concepts such as IAM, DDOS, CASB, Cloud Security, Endpoint Security, Application Security Verbal and written fluency in English (C1 or C2 preferred) Provide second-line support and escalate helpdesk tickets for our customer base Operate 24/7 tailor-made and standardized ICT solutions, ensuring service management and meeting/exceeding expectations of external professional customers in accordance with SLAs and SLOs Develop, maintain, and share technical expertise, documenting all case-related information clearly and concisely in internal systems Handle incidents by ensuring timely pickup and resolution, collaborating with the team to restore service Assess and implement changes for customers within the foreseen SLAs Location - Bangalore Roles - 1. Security Engineer (2-5 Yrs) 2. Security Leader (5-9 Yrs) 3. Technical Lead (9 or 10+ Yrs),