Project Management Professional BT Group
BT Group
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: Project Management, genesys, Voice Technologies, Contact center technologies, Collaboration technologies, Avaya, cisco, microsoft
About BT Group
Job Description
Were seeking an experienced Project management Professional to lead the end-to-end delivery of high-impact, complex technical solutionsespecially within Voice, Contact Center, and Collaboration technologies (Avaya, Cisco, Genesys, Microsoft). Key Responsibilities: Own technical solution delivery from scoping to handover, as per Statement of Work (SoW) Lead multi-team collaboration (internal & external) through design, test, and implementation phases Manage senior stakeholders, suppliers, governance, risk, and change control Ensure delivery is on time, within budget, and aligned to business needs Drive continuous improvement and operational readiness Manage escalations, RAG status, and lessons learned reviews What You Bring: Deep expertise in collaboration/contact center tech (Avaya, Cisco, Genesys, Microsoft on-prem/cloud) Technical certifications (CCNA/CCNP/CCIE Voice preferred) Project certifications (PMP/Prince2 preferred) Hands-on solution design experience with commercial acumen Strong planning, stakeholder management, and problem-solving skills Ability to work across time zones and matrixed teams,