Production Support Engineer NTT DATA Global Delivery Services Ltd
NTT DATA Global Delivery Services Ltd
Office Location
Full Time
Experience: 5 - 31 years required
Pay:
Salary Information not included
Type: Full Time
Location: Bangalore, KA, IN null, undefined
Skills: Python, devops, Cloud, problem-solving
About NTT DATA Global Delivery Services Ltd
Job Description
Production Support Engineer with Appdynamics,Splunk,Data Dog
resources on Observability tools. Production Support resources with 16*5 support and the ability to be on call on the weekends.
App Dynamics / Data Dog / Splunk are the tools for prod support, main tasks are triaging issues, monitoring and dashboarding
Should know how to use SNOW, and triage incidents assigned in SNOW. I have added the role and responsibilities below
- observability specialists in implementing and managing a comprehensive observability platform.
- Use of AppDynamics, Splunk SignalFX, SiteScope, and ThousandEyes to monitor application performance, infrastructure health, and user experience.
- Develop and implement observability strategies to enhance system reliability, troubleshoot issues, and optimize performance.
- Collaborate with cross-functional teams to identify and address performance bottlenecks and ensure alignment with business objectives.
- Provide leadership and guidance on best practices for observability and performance monitoring.