Product Manager SAAS Engineering IDS NEXT

About IDS NEXT

Founded in 1987, IDS Next became India’s largest hotel software company in its first decade of operations and Asia’s largest in 2009. Today, IDS Next is the leading provider of smart hotel software across Southeast Asia, the Middle East, Africa, and Oceania, serving over 6,000 customers in 50 countries.

From contactless check-in, front office management, guest request and housekeeping management to payroll, finance, inventory management and procurement, IDS Next’s award-winning software automates and streamlines front and back-office hotel operations, covering all departments. Available in single modules and as all-in-one solutions, IDS Next’s smart hotel software is designed by the company’s 135 hospitality technology professionals and supported 24/7 in 30 languages.

With a standard HTNG API approach, IDS Next integrates with over 100 of the world’s leading, best-in-breed technology partners to ensure hotel operations run smoothly and securely to complement a hotel’s existing systems and solutions.

Our smart software solutions are PA DSS certified, GDPR compliant, and our business is ISO 27001 certified.

Job Description

Total and Relevant year of experience: 10 Years, relevant -  8+ Years
Location: Mumbai, WFO (Hybrid)
Salary: 14-16 LPA Max
Notice Period: Immediate - 15 Days
Interview process ( Virtual/ On-Site ): 2-3 Virtual rounds
Any other specifications: Preferably from Hospitality Software industry
Manadatory Skills: Strong understanding of HORECA (Hotel Restaurant Cafe) industry, Ability to envision the progression of a product and strive for continuous enhancement and make the product user-friendly. Worked in cross-functional environment and demonstrated effective team management, collaboration and leadership acumen. 

About us: 
A Global Hospitality Technology Platform Provider Founded in 1987, IDS Next became India’s largest hotel software company in its first decade of operations and Asia’s largest in 2009. Today, IDS Next is the leading provider of smart hotel software across Southeast Asia, the Middle East, Africa, and Oceania, serving over 5,000 customers in 45 countries.

About the role: 

The role entails identifying customer needs and larger business objectives that the product and features will fulfill and aim to achieve customer delight.

Responsibilities: 

• Management and maintenance of healthy roadmap for owned products
• Should research across competition functionalities that can be added to enhance owned products
• Work with Product Heads to identify relevance and applicability of the identified functions in the product.
• Work with internal stakeholders (Sales / Support) to understand requirements from customers to document and define a solution around a requirement
• Consistently evaluate owned products to look at improvising user flows for minimum touch to complete and operation.
• Interact with customers to simplify their operations by innovating workflows for seamless and simplified operations
• Collaborate with the UI-UX designers to build prototypes of the innovated workflow to discuss with the product head on applicability and acceptance from an industry standpoint
• Work with marketing team to create collateral for the functions introduced into the product
• Should articulate clearly to the Business Analysts on the proposed solutions for a requirement so that the scope can be frozen, and noscope creep happens during development or testing phase.
• Must do UAT to sign off before functions / requirements are released into Production

Candidate requirements:

Mandatory Skills:

• Graduate
• Minimum 10 years of experience with product-based software company.
• Understanding of Financial Accounting domain.
• Holistic view and knowledge on global hospitality market
• Strong understanding of modern technology and solutions catering to Hotel Restaurant Café (HORECA) industry.
• Excellent written and verbal communication skills
• Envision the progression of a product and continuous effort for enhancement and make the product user friendly and seamless.

Worked in cross-functional environment and demonstrated effective team management, collaboration and leadership acumen.
Internal and external stakeholder management.
Prioritization of work and Decision making.

Preferred:
Worked in similar role with Hospitality Software company preferably in Club Management system.
In-depth knowledge and insights on hospitality domain from operation perspective.
Awareness of statutory compliance and taxation rules specific to hospitality industry.