Process Associate Vatsalya Digital Data Solutions
Vatsalya Digital Data Solutions
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Faizabad
Skills: Communication, Customer Service, Sales, relationship building, Database Management, Team Management, Problemsolving
About Vatsalya Digital Data Solutions
Job Description
Manage large amounts of inbound and outbound calls in a timely manner. Obtains client information by answering telephone calls, interviewing clients and verifying information. Follow communication scripts while handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to up sell products when they arise. Build sustainable relationships and engage customers by communicating the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Frequently attend educational seminars to improve knowledge and performance level. Meet personal/team qualitative and quantitative target. Facilities: Allocation of the accommodation for all employees who belongs to other cities. Adequate transportation facilities shall be provided to all women employees to dropping at their residence. Note: Freshers and local candidates preferred. Job Type: Full-time Schedule: UK shift Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 01/07/2025,