Principal Support Engineer, Demo Services Oracle
Oracle
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: Customer service orientation, written communication, Oral communication, Team Collaboration, Problem Solving, Out of the box thinking, Attention to Detail, Results Orientation, Virtual Teamwork, SelfMotivation, Continuous Learning
About Oracle
Job Description
Would you like to: Work on highly visible demos that impact the success of the Oracle Applications business Be one of the first to work at the leading edge of our products Create innovative solutions to complex requirements As a member of the Demo Support Organization, your focus is to deliver pre-sales support and solutions to the Oracle Sales teams while serving as an advocate for their demo needs. This involves resolving pre-sales demo issues while working closely with global sales consultant teams. A primary point of contact for their pre-sales demo issues, you are responsible for Support and providing advice and assistance to internal Oracle Sales team on diverse demo situations and escalated issues. Desired Profile: Strong Customer Service Orientation Excellent written and oral communications skills. Great team player and able to work and collaborate across global teams. Out of box thinker who has an eye for detail, brings immense drive and a new perspective to problem solving. Results orientation, you will not be satisfied until the job is done with the right quality. Ability to work within virtual teams; to get a specific job done often requires working together with many colleagues spread out across different countries. Self-motivated, you have the natural drive to learn and pick up new challenges. Always looking to raise the bar of own skills and competencies. Career Level - IC4,