Presales SMC Global Securities Ltd.

About SMC Global Securities Ltd.

Job Description

As a Pre-Sales Analyst, your main responsibility will be to contact potential or existing customers to inform them about a deal and answer any questions they may have about the deal or the company. You will need to ask relevant questions to understand customer requirements and effectively close sales. In case further assistance is required, you will direct prospects to the field sales team. Updating and maintaining customer information in the database, as well as accurately taking and processing orders, are crucial aspects of this role. Handling customer grievances in a professional manner to uphold the company's reputation is also part of your duties. It is essential to go the extra mile to meet sales quotas and ensure future sales opportunities are facilitated. Additionally, you will be responsible for keeping detailed records of calls and sales, noting down any valuable information that may aid in improving sales strategies. Familiarity with the company's websites, such as SMC Real Estate & Advisors and SMC Investments & Advisors Ltd, will be beneficial in understanding the services offered and effectively communicating with customers. To learn more about the company and its offerings, you can visit the following URLs: - SMC Trade Online: [https://www.smctradeonline.com/](https://www.smctradeonline.com/) - SMC Real Estate & Advisors: [https://www.smcrealty.com/](https://www.smcrealty.com/) - SMC Investments & Advisors Ltd: [https://www.indiakaloan.com/](https://www.indiakaloan.com/),