Pre-Post Sale Manager Logix Incorporation

About Logix Incorporation

Job Description

Job Title: Pre-Post Sale Manager

Company: Logix Incorporation
Job Type: Full-Time | Work-from-Home

Logix Incorporation is excited to offer a full-time, work-from-home opportunity for the position of Pre-Post Sale Manager. We are looking for a confident, proactive individual to join our team and help drive our client acquisition and support efforts.

Key Responsibilities

• Lead Management (Pre-Sales):
  Monitor recent and pending leads, ensure complete and date-wise remarks, and audit lead quality. Guide agents on proper follow-ups, especially for leads marked as Not Interested (NI).

• Inbound Lead Allocation:
  Route fresh inbound queries to the appropriate sales agent without delays.

• Email & WhatsApp Handling:
  Respond to all incoming emails and messages promptly using standard templates and professional communication.

• Post-Sales Support:
  Coordinate timely delivery of invoices, study materials, exam credentials, and assist with portal/login issues or exam-related concerns.

• Customer Engagement:
  Support customers via WhatsApp or email as requested by agents, based on service or project requirements.

• Lead & Payment Record Maintenance:
  Maintain daily sheets for inbound and add-on leads. Log payments with full detailsamount, source, bank, agentand apply color coding for clarity (fresh, pending, addon).

• Payment Processing:
  Accept payments only through active accounts. Share updated bank details when needed and notify respective agents. Send payment proofs and update CRM and sheets accordingly.

• Live Monitoring:
  Ensure agents remain active on calls. Alert agents who stay in Not Ready status for over 2 minutes.

• Daily Reporting:
  Share attendance and sales updates by 11 AM, and KPI reports at 2 PM, 5 PM, and 8 PM on team groups and reporting sheets, using proper formatting and color codes.

Requirements

• Bachelors degree (preferred).

• 310 years of experience in sales coordination or backend operations.

• Strong communication, tracking, and multitasking skills.

• Proficiency in Excel, Google Sheets, and CRM tools.

• Highly organized, detail-oriented, and proactive in team support and escalation handling.

If you're interested in this opportunity, please send your resume to kabirhaldar4444@gmail.com.
For queries or to apply via WhatsApp, contact 8448399673.

Use the subject line: "Pre-Post sale manager Application [Your Name]"