PMO Operations Lead And BCP Coordinator MassMutual India

About MassMutual India

Job Description

As a member of the existing Centre PMO team, you will be responsible for various activities such as reporting, dashboard preparation, data insights, and analytics. You will collaborate with corporate functions including HR, Procurement, Finance, Legal, and others to optimize and enhance processes. Additionally, you will work closely with vendor partners on coordinating activities related to invoices and SoW tracking. One of your key responsibilities will be in BCP Plan Management, where you will maintain and track the status of all current BCP plans across business units. You will ensure timely updates and reviews of BCP documentation in collaboration with functional leads, and coordinate tabletop exercises and scenario planning with US-based counterparts. Conducting regular governance meetings with internal stakeholders and following up on action items will also be part of your role. In terms of Emergency Preparedness, you will stay informed about the organization's emergency response protocols and ensure alignment with BCP strategies. You will provide support to crisis management teams during incidents and drills. You will also be involved in Vendor Risk & Resilience by working with third-party vendors and partners to assess their alignment with the organization's BCP standards. Conducting periodic assessments and reviews of vendor continuity capabilities will be crucial. Furthermore, you will be responsible for Benchmarking & Metrics by researching and assessing industry benchmarks and best practices in business continuity. You will develop internal KPIs and metrics to measure BCP effectiveness and compare them against industry standards.,