Phone Receptionist Randstad India
Randstad India
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Delhi
Skills: Strong Communication Skills, Interpersonal Skills, Customer Service, Fluent in English, Fluent in Punjabi, Administrative roles, Basic knowledge of medical scheduling software, detailoriented, Organizational Skills, Multitasking
About Randstad India
Job Description
Job Title: Phone Receptionist Industry: Healthcare Employment Type: Full-Time (Onsite) Start Time: 6:30 PM IST Location: Anywhere in India Compensation: Flexible/Competitive Benefits: HMO + Annual Leave Role Overview: We are looking for a professional and compassionate Phone Receptionist fluent in English and Punjabi to join our healthcare team. The ideal candidate will manage patient interactions over the phone, support administrative duties, and help maintain the smooth functioning of our medical office. Key Responsibilities: Answer incoming phone calls and professionally engage with patients Book, change, and cancel medical appointments using scheduling software Relay patient messages accurately to physicians and medical staff Input, format, and manage electronic medical records Review and digitally file incoming faxes after interpretation Interview patients to complete forms, documents, and case histories Ensure the confidentiality of all patient and medical data at all times Skills & Qualifications: Fluent in English and Punjabi (speaking, reading, and interpretation) Mandatory Strong communication and interpersonal skills Experience in customer service or administrative roles preferred Basic knowledge of medical scheduling software is a plus Detail-oriented with good organizational skills Ability to multitask and handle sensitive information with professionalism Shift & Work Schedule: Full-time position Onsite role Start Time: 6:30 PM IST,