Payment Escalations GRM Academy & Consultant Pvt Ltd
GRM Academy & Consultant Pvt Ltd
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Risk management
About GRM Academy & Consultant Pvt Ltd
Job Description
Location: Chennai Job Purpose: Key Responsibilities: Dispute Resolution: Address customer disputes and work with banks, financial institutions, and internal teams to resolve claims. Reporting: Maintain chargeback records, generate reports, and monitor trends for management. Risk Mitigation: Identify patterns in disputes and suggest process improvements to reduce chargebacks. Customer Communication: Keep customers informed about dispute statuses and resolution processes. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Application Question(s): Current CTC and Notice period Experience: Risk management: 4 years (Required) Work Location: In person,