Patient Relation Executive Star Hospitals
Star Hospitals
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: Coordination, Patient care, hospital administration, Billing, Nursing, Safety, Security, Insurance settlement, Proactive measures, Counseling
About Star Hospitals
Job Description
Contact Number - 90302 21910 Over all Co-ordination ofactivities onthefloor. To Co-ordinate requirementsofpatientsandtheattendantsduringhospital stay withtheNursing,Dietary,HouseKeeping andSecuritystaff. Toensurethatpatientsrequirementsatthetimeofadmissionand dischargearemetandthattheirstayinthehospitaliscomfortableandhassle free. Toensure smoothconduct ofadmissionanddischarge procedures. Tobriefthepatientandtheattendantabouttheservicesandthefacilities availableinthehospital andtheprocedureforfollowupafter discharge. Tointeractwithinsurancecelltoensurethatthepatientdoesnot have anyproblemrelatingtoinsurancesettlement. TointeractwithIPBillingand clarifyaboutanydoubt regarding billingand alliedrequirements. Toensurethatdischargesummaryishandedovertothepatientwhile leaving, if not(exceptinthecase of insurancepatient)to ensurethatthepatientleavesthehospitalwithavalid discharge note. Toco-ordinatewithnursingstafftoensure thatallinvestigationsandreportsarehandedovertothepatientsatthetimeof dischargeandobtainanacknowledgementfromthepatient(exceptinMLC cases where documents are senttoMRD). Tocoordinateandensurethattheintrahospitaltransferofpatientsis carriedwithoutdelayor discomfort. To interact with other Floor Coordinators and carryout proactive measuresto achievezero error inpatientrequirements. Tocounsel thepatientandattendantas andwhenrequired. To undertakeappropriate and proactiveactiondeemedfittoprotectthe interestsofpatientandhospital. Tocoordinateandensuresafetyandsecurityofpatients,attendantsand visitors. FollowtheDepartmental Protocols /Procedures Tocarryout anyothertask assignedbyhigher authority. Job Type: Full-time Benefits: Paid sick time Provident Fund Schedule: Day shift Rotational shift Yearly bonus,