Partner Support - Email. ACUITTY CONSULTANTS LLP Hiring For ACUITTY CONSULTANTS LLP
ACUITTY CONSULTANTS LLP Hiring For ACUITTY CONSULTANTS LLP
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 200000 - INR 300000 /year
Type: Full Time
Location: Gurugram
Skills: Email Support, Email writing, English Writing, Typing speed, Problem Solving, Time management
About ACUITTY CONSULTANTS LLP Hiring For ACUITTY CONSULTANTS LLP
Job Description
Role: Partner Support - Email.
Acuittytech works with some of the largest companies in the world to provide them with the solutions they need to manage and grow their business. In just the last year, we have been growing consistently at over 300% year on year, and we owe it all to our employees. We have always been an employee centric organisation with one of the lowest attrition rates in the BPO and ITES industry.
Overview:
As a Partner - Support Associate at AcuittyTech, you will be the first point of contact for sellers on one of the worlds largest e-commerce platforms. Youll play a vital role in resolving seller concerns, offering guidance on platform features, and ensuring a seamless support experience through email communication.
Responsibilities:
- Responding to customer queries in a timely and accurate way, via email. Identifying customer needs and helping customers use specific features.
- Analysing and troubleshooting seller concern.
- To resolve customer queries within the assigned Tat.
- Develop strong customer relationships and provide paramount service. Coordinate with the team for updates.
Eligibility:
- Proficient written English communication skills.
- Own system and stable internet connection required.
- Willingness to work in night/rotational shifts (shifts rotate every 12 months). Freshers are welcome and encouraged to apply.
Working Details:
- Location: Gurgaon, Haryana
- Work Schedule: 5 Days a Week | Rotational Night Shifts | 2 Week-Offs
- Eligibility: Open to Freshers | Must have Laptop & Wifi Connection
Why choose AcuittyTech
- Night shift allowance and frequent overtime opportunities with competitive pay. Paid training and hands-on learning through On-the-Job Training (OJT).
- Access to a comprehensive knowledge base while on shift.
Opportunity to work with a leading e-commerce platform's support system