Oracle Inventory Service Engineer GiGa-Ops Global Solutions

About GiGa-Ops Global Solutions

Job Description

As an Oracle Inventory Service Engineer at our company, you will be responsible for supporting and maintaining Oracle Inventory, Receiving, and Receipt Accounting modules. Your role will involve ensuring inventory visibility, facilitating smooth period-end processes, and enhancing system reliability by proactively resolving issues. Your key responsibilities will include providing Level 1 support for organization and location configuration in Oracle, troubleshooting issues in Receiving and Receipt Accounting workflows, managing incident tickets for Oracle Inventory Management, and conducting initial impact assessments of reported issues. You will also be expected to deliver strong support during Month-End and Quarter-End closures, ensure compliance with SLA, work on inventory reconciliation and accuracy checks, document solutions and root causes, and support period-end activities related to Oracle Inventory and Receipt processes. Collaborating with cross-functional teams during business-critical events and implementing best practices for system configurations and issue triaging will also be part of your role. To be successful in this position, you should have at least 5 years of hands-on experience in Oracle Inventory Management, a strong understanding of Receiving and Receipt Accounting, and experience in configuring organizations and locations in Oracle. Familiarity with month-end/quarter-end closure processes, solid troubleshooting and issue triage skills, proficiency with incident/ticket management systems (e.g., ServiceNow, JIRA), excellent documentation, communication, and coordination skills, as well as the ability to perform under pressure during peak operational periods are also required. Ideally, you should have experience with Oracle ERP Systems, prior exposure to Service Desk/Technical Support environments, knowledge of inventory control concepts and reconciliation practices, and strong analytical thinking with a customer-first approach. If you meet the above qualifications and are ready to take on this challenging role, we encourage you to apply by sending your resume to hr@gigaopsglobal.com.,