Operations Team Lead Foundever
Foundever
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: People Management, leadership skills, Adaptability, CSAT, Good Communication Skills, Excel knowledge, Quick learner, Handled attrition shrinkage, Schedule Adherence, Login Hours Breaks, DSAT, AHT Quality Bottom Quartile Management, NPS
About Foundever
Job Description
Education : HSC /Grad Experience : Minimum 1 year of experience as a TL on paper Process : Experience in Non-Voice Chat Process is mandatory (International) Background : BPO Experience Shift Window : 24 x 7 Weekoffs : Any 2 days in a week Location : Andheri (Chandivali) Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage ,Schedule Adherence ,Login Hours Breaks ,CSAT, DSAT ,AHT Quality Bottom Quartile Management, NPS Notice Period : Minimum 30 days or immediate,