Operations Manager (Night Shift) SBSOL Digital
SBSOL Digital
Office Location
Full Time
Experience: 10 - 10 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Operations Management, Team Management, Process management, Performance Management, Production Management, Quality management, Staffing, resource allocation, Technological solutions, Process Improvement, Communication, People Management, Coordination, Time management, Developing standards, Analytical Decision Making, Organizational Culture Building, TechSavvy
About SBSOL Digital
Job Description
JOB DESCRIPTION Our ideal Night Shift Operations Manager is a seasoned professional responsible for managing multiple teams in Creative Design, Order Processing, and Catalog Management etc. for a US e-com product marketing business. An overview of the major responsibilities as below; Process Management Efficiently oversee work assignments and workflow distribution to ensure seamless operations and timely completion of the orders. Performance Management: Monitor and evaluate individual and team performance, implement performance improvement plans, and foster a high-performance work environment. Production & Quality Management: Ensure production targets are achieved while maintaining the highest standards of quality and compliance with organizational guidelines. Staffing & Resource Allocation: Manage staffing requirements by identifying talent needs, conducting workforce planning, coaching & mentoring, and ensuring optimum resource utilization. Developing Standards: Establish and implement operational guidelines, performance metrics, and best practices to drive consistency and excellence. Exploring Technological Opportunities: Identify and implement innovative technological solutions to enhance operational efficiency and process automation. Process Improvement: Continuously analyze workflows to identify bottlenecks, streamline processes, and implement data-driven improvements. Analytical Decision Making: Use data analysis and insights to make informed decisions, solve problems, and optimize operations. Organizational Culture Building: Foster a collaborative and inclusive work culture that aligns with organizational values and promotes employee engagement. Single point of Contact for US Counterparts: Act as the primary liaison between the US counterparts and Indian operations, ensuring clear communication and alignment of goals. Desired candidate profile 10+ years of overall experience with significant exposure to operations management in IT / BPO companies or similar environment. Should have handled operations management of team/s of a significant size. Should be very tech-savvy and proficient with essential technology tools. Excellent / empathetic communicator with excellent people management and coordination skills. A self-starter with high level of integrity and autonomy. Excellent analytical, organizational, and time management skills. Knowledge and exposure to e-commerce / design / IT domains preferred. Should be willing to work in US shift (night shift). Job Location: Palarivattom, Kochi, Kerala Package: As per industrial standards (package is not a constraint for the right professional) Work shift: Night (7 pm 4 am) - Monday to Friday Working Days :Monday-Friday Working Time :7 pm - 4 am IST Drop your resume at hr@sbsol.in Ph +91 - 8590201301,