Operations Manager S.K. TRANSLINES PVT LTD

About S.K. TRANSLINES PVT LTD

Job Description

The role of an Operation Manager is to oversee and manage the overall operations within a logistics or transportation company. They are responsible for ensuring the smooth functioning of various operational processes and achieving operational goals. The specific responsibilities may vary depending on the organization, but here is a general outline of the job description: 1. Planning and Strategy: Develop operational plans, strategies, and goals in alignment with the company's overall objectives. Coordinate with senior management to define operational targets and performance metrics. 2. Team Management: Lead and manage a team of operational staff, providing guidance, training, and performance feedback. Ensure effective communication and collaboration among team members to achieve operational excellence. 3. Process Improvement: Identify areas for operational improvement and efficiency enhancement. Implement process improvements to streamline operations, reduce costs, optimize resource utilization, and enhance overall productivity. 4. Resource Management: Manage and allocate resources effectively to meet operational requirements. This includes overseeing manpower, equipment, and inventory to ensure smooth operations and timely delivery of services. 5. Performance Monitoring: Monitor and track operational performance metrics, such as service levels, on-time delivery, productivity, and customer satisfaction. Analyze data, generate reports, and take corrective actions to address any performance gaps. 6. Compliance and Safety: Ensure compliance with legal and safety regulations pertaining to transportation and logistics. Implement and enforce standard operating procedures and best practices to maintain a safe and secure working environment. 7. Customer Relationship Management: Foster and maintain positive relationships with clients and customers. Address any concerns or issues promptly, ensuring excellent customer service and satisfaction. MUST HAVE EXPERIENCE IN LOGISTICS. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Performance bonus Quarterly bonus Yearly bonus Education: Master's (Preferred) Experience: total work: 5 years (Preferred) Operations management: 3 years (Preferred) Logistics: 3 years (Preferred) Language: English (Preferred) Hindi (Preferred) Location: Jalgaon, Maharashtra (Preferred),