Operations Associate XYLEM LEARNING

About XYLEM LEARNING

Job Description

As an Operations Associate at our organization in Mangalore, you will play a crucial role in supporting our day-to-day operations and backend processes. Your responsibilities will include ensuring the smooth functioning of student services, faculty support, and cross-team coordination to contribute to a seamless educational experience. Your key responsibilities will involve managing office operations, documentation, and scheduling, as well as supporting student admission, enrollment, and record-keeping. You will also be responsible for coordinating exams, distributing materials, and assisting faculty members. Additionally, you will maintain data in CRM/LMS platforms, prepare reports, and assist in basic analytics. Your role will require you to liaise with internal teams to ensure smooth delivery and service, support process optimization, and implement SOPs. To excel in this role, you should hold a Bachelor's degree with at least 2 years of relevant experience. Proficiency in MS Office, especially Excel/Sheets, is essential. Strong communication skills in English and Kannada are necessary, along with being highly organized, proactive, and detail-oriented. An interest in education and operations will be a significant advantage. Candidates who are currently based in or familiar with the Mangalore region are especially encouraged to apply, as this is an on-site role that requires local presence.,