Operation Executive IMPACT HR AND KM SOLUTIONS

About IMPACT HR AND KM SOLUTIONS

Job Description

• Operational Oversight:

  • Monitor and manage daily business operations, ensuring processes run smoothly and efficiently.

  • Coordinate and collaborate with various departments (e.g., logistics, procurement, customer support, finance) to optimize resource allocation and ensure seamless workflow.

  • Identify bottlenecks, inefficiencies, and areas for improvement in existing operational processes.

• Process Management & Improvement:

  • Develop, implement, and maintain operational policies and procedures to standardize workflows and enhance efficiency and productivity.

  • Analyze operational data, identify trends, and provide actionable insights to improve performance and reduce costs.

  • Implement strategies to streamline processes and optimize resource utilization.

• Compliance & Quality Control:

  • Ensure all operational activities comply with company policies, industry regulations, and quality control standards.

  • Conduct periodic checks and process audits to maintain accuracy and identify potential issues.

  • Maintain records related to compliance, quality checks, and operational activities.

• Resource Coordination & Support:

  • Assist in managing and allocating resources (manpower, materials, technology) effectively to achieve operational goals.

  • Support inventory management, initiate procurement where required, and coordinate with supply chain teams for timely deliveries.

  • Provide essential support to operational teams, including task allocation, scheduling, and ensuring deliverables are met.

• Reporting & Communication:

  • Prepare and present reports on operational performance, key metrics, and identified issues/improvements to senior management.

  • Serve as a communication point between internal departments, vendors, and clients to ensure smooth transactions and timely resolution of queries.

  • Build and maintain effective relationships with vendors, negotiating contracts and ensuring timely delivery of services.