Omni Sports Advisor Decathlon Sports India

About Decathlon Sports India

Job Description

Role Summary At Decathlon SGS Mall, were looking for passionate individuals to join us as Omni Sports Advisors / Workshop Technicians. This role is a key driver of our purpose to Move people through the wonders of sports. You'll be responsible for creating seamless customer experiences across in-store and digital touchpoints, driving sales, and promoting sustainable solutions. Success in this role means being a sport ambassador, a problem solver, and a trusted teammate. Key Responsibilities Welcome and engage customers to understand their sport needs and offer the right solutions Drive both physical and digital sales through layout, product expertise, and omnichannel tools Ensure the store layout is safe, appealing, and easy for customers to navigate and explore Offer value-added services like personalisation, repairs, second-life, and buyback Maintain stock accuracy and availability to ensure a complete sport range is accessible Be part of sport events, local communities, and sustainability initiatives Contribute to team success by sharing feedback, learning, and best practices What We're Looking For Sport enthusiast with a natural drive to help and engage others Strong communication and interpersonal skills Comfortable with digital tools and eager to learn more Energetic, reliable, and responsible, you show up and own your work Flexible to work across shifts and weekends (retail hours) Prior retail or customer service experience is a plus (not mandatory),