Officer - Retail Branch Operations Tata Capital

About Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job Description

As an Assistant Manager in Branch Operations, you will play a crucial role in overseeing the day-to-day operations of the branch. You will be responsible for ensuring efficient and effective functioning of the branch, managing a team of staff members, and providing excellent customer service. Your role will involve coordinating with various departments, implementing operational procedures, and ensuring compliance with regulatory requirements. Your primary responsibilities will include supervising branch activities, monitoring financial transactions, resolving customer queries and complaints, and implementing strategies to achieve branch targets. You will also be involved in training and developing staff members, conducting performance evaluations, and identifying areas for improvement. To excel in this role, you should have strong leadership skills, excellent communication abilities, and a solid understanding of banking operations. You should be detail-oriented, organized, and capable of multitasking in a fast-paced environment. Prior experience in branch operations or a similar role is preferred. Overall, as an Assistant Manager in Branch Operations, you will be instrumental in driving the branch towards success by ensuring operational efficiency, delivering exceptional customer service, and fostering a positive work environment for your team.,