Norwegian Speaking Technical Support Roles - Athens, Greece Patrique Mercier Recruitment JP

Join Patrique Mercier Recruitment JP as a Norwegian-Speaking Technical Support Specialist in the vibrant city of Athens, Greece! This exciting role offers you the chance to work with a major tech company while enjoying the rich culture and beautiful landscapes of Greece. You will provide high-quality technical assistance to Norwegian-speaking customers, ensuring they receive prompt and effective solutions to their inquiries. Embrace this opportunity to thrive in a collaborative team environment, where your skills and passion for technology will be valued!

Responsibilities

• Provide exceptional technical support to Norwegian-speaking customers through various communication channels including phone, email, and chat.
• Troubleshoot and resolve technical issues efficiently, ensuring customer satisfaction.
• Maintain a thorough understanding of the company’s products and services to offer accurate guidance.
• Document and track customer interactions and technical issues within the CRM system.
• Collaborate with colleagues to improve service delivery and customer experience.
• Engage in continuous learning through training sessions to enhance your product knowledge.
• Contribute insights for process improvements based on customer feedback.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Strong communication and interpersonal skills focused on customer service.
• Prior experience in technical support or customer service is an advantage.
• Excellent problem-solving and troubleshooting abilities.
• Ability to work efficiently in a fast-paced environment.
• A proactive, collaborative attitude with a passion for technology.
• Willingness to relocate to Athens, Greece, and adapt to a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )