Nordic Speaking Customer Service Agent - Athens, Greece Patrique Mercier Recruitment JP

Join Patrique Mercier Recruitment JP as a Nordic Speaking Customer Service Agent in beautiful Athens, Greece! This position offers a fantastic opportunity to become part of a vibrant customer service team dedicated to delivering exceptional service to clients throughout the Nordic region. In this role, you will handle customer inquiries, resolve issues, and ensure a positive experience for all customers. If you’re passionate about providing top-notch service and want to experience life in Greece, we want to hear from you!

Responsibilities

• Provide outstanding customer service to Nordic-speaking clients via phone, email, and chat.
• Respond promptly to customer inquiries and resolve issues effectively to ensure satisfaction.
• Maintain a thorough understanding of company products and services to assist customers accurately.
• Document customer interactions in the CRM system for tracking and quality assurance.
• Collaborate with team members to enhance service delivery and improve customer experiences.
• Participate in training sessions to continuously develop your skills and product knowledge.
• Offer feedback and suggestions to improve processes and increase customer satisfaction.

Requirements

• Fluency in one of the Nordic languages (Finnish, Swedish, Danish, Norwegian) and English, both written and spoken.
• Strong communication skills and a customer-focused mindset.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Previous experience in customer service is an advantage but not mandatory.
• Proactive, adaptable, and has a positive attitude with strong interpersonal skills.
• Willingness to relocate to Athens, Greece, and embrace a new culture.
• Genuine enthusiasm for helping customers and addressing their needs.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary