Nordic Speaking Customer Care And Sales Specialist - Athens, Greece Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is looking for a talented Nordic Speaking Customer Care and Sales Specialist to join our team in the beautiful city of Athens, Greece. In this pivotal role, you will engage with our Nordic-speaking customers, providing them with outstanding support and assistance in their purchasing decisions. You will play a critical part in both customer care and sales, ensuring that our clients receive the best possible experience. If you have a passion for customer service and sales and are ready to take your career in a dynamic environment, we would love to hear from you!

Responsibilities

• Deliver exceptional customer service to Nordic-speaking clients through various channels, including phone, email, and chat.
• Identify customer needs and offer personalized product suggestions to drive sales.
• Efficiently manage order processing and customer inquiries to ensure satisfaction.
• Document customer interactions and maintain up-to-date records in our CRM system.
• Collaborate with team members to improve customer experience and maximize sales performance.
• Stay informed about our products, promotions, and industry trends to provide informed support.
• Participate in ongoing training to enhance your skills in customer service and sales strategies.

Requirements

• Fluency in a Nordic language (such as Swedish, Danish, Norwegian or Finnish) and English is required.
• Strong customer service and sales skills, with a focus on exceeding customer expectations.
• Previous experience in customer care or sales roles is an asset.
• Ability to quickly understand customer needs and provide effective solutions.
• Proficient in CRM software and handling sales processes.
• Team-oriented with a positive attitude and a commitment to success.
• A passion for delivering exceptional customer experiences in a fast-paced environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )