Non Voice Process Email/Chat (Women On Break) Qween Network LLP
Qween Network LLP
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: Customer Support, Email Process, chat process, Typing, Grammar, Sentence Structure, Punctuation, ManagingResolving Customer Queries, Handling Escalations, Complaint resolution, written documentation
About Qween Network LLP
Job Description
As a member aligned with the Customer Support vertical, you will play a crucial role in managing and resolving customers" queries, handling escalations and complaints from dissatisfied customers, and ensuring the best resolutions are provided. Your responsibilities will include closing faults and complaints within the specified SLAs. The ideal candidate for this position should excel in the email and chat process, possessing strong typing skills. In this role, you will be tasked with creating, delivering, or exchanging concise written documentation that conveys thoughts, opinions, or information to foster shared understanding and prompt action. It is essential to provide clear meaning to the audience through the use of correct grammar, sentence structure, punctuation, and style. Candidates with any graduate-level qualifications are welcome to apply for this opportunity.,